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Inspired by a real incident, this page suggests workarounds for an expired Active Directory LDAP certificate. The |
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Active Directory SSL failures
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When JIRA/Confluence was initially set up, one of the setup steps was to configure an administrator user:
Let's call this the admin
user (the actual name will depend on whatever your initial JIRA configurer chose). This admin
account should be able to log in regardless of the status of AD/LDAP.
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- You've forgotten the
admin
user's password because it was so long ago.- If so, see reset a user password in the database..
- The 'Internal' directory has been disabled, or there is an identically named user (here,
admin
) in AD/LDAP, and the AD/LDAP directory is configured to be checked before the Internal directory.- In this case youll you'll need to reorder your user directories.
...