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2025-09-22 13:58:45.039908678 ERROR CROSS-PROJECT-DATA project-export : The Board 'Continuous Integration' is assigned invalid administrators:''. [JCMA 124] Use the troubleshooting page to fix this error. Open the troubleshooting page using the URL below and use the error code (starts with “JCMA”) from the error to locate the fix in the troubleshooting page. https://support.atlassian.com/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/#Data-preparation-errors |
The problem
As the message says, there are Boards with blank or otherwise invalid administrators. These can be identified in the database with:
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It's not even possible to edit these Boards in Jira, so the fix has to be made in the database.
The fix
We're going to have to insert some 'administrator' records for Boards that lack them, to make ourselves the administrator.
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In my experience Jira does not need to be restarted after this change.
See also:
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