This page constitutes random notes from my work day as an Atlassian product consultant, put up in the vague hope they might benefit others. Expect rambling, reference to unsolved problems, and plenty of stacktraces. Check the date as any information given is likely to be stale.
A suprising log I noticed on JIRA startup today:
2020-07-11 14:18:29,465+1000 JIRA-Bootstrap ERROR [c.k.j.p.keplercf.admin.KCFLauncher] Cannot copy the JSP. Error was:java.io.FileNotFoundException: /opt/atlassian/redradish_jira/8.10.0/atlassian-jira/secure/popups/ksil_userpicker.jsp (Permission denied)
java.io.FileNotFoundException: /opt/atlassian/redradish_jira/8.10.0/atlassian-jira/secure/popups/ksil_userpicker.jsp (Permission denied)
at java.base/java.io.FileOutputStream.open0(Native Method)
at java.base/java.io.FileOutputStream.open(FileOutputStream.java:298)
at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:237)
at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:187)
at com.keplerrominfo.jira.plugins.keplercf.admin.KCFLauncher.copyJSPFile(KCFLauncher.java:346)
at com.keplerrominfo.jira.plugins.keplercf.admin.KCFLauncher.launch(KCFLauncher.java:188)
at com.keplerrominfo.refapp.launcher.AbstractDependentPluginLauncher.tryToLaunch(AbstractDependentPluginLauncher.java:139)
at com.keplerrominfo.refapp.launcher.AbstractDependentPluginLauncher.handleEvent(AbstractDependentPluginLauncher.java:85)
at com.keplerrominfo.jira.plugins.keplercf.admin.KCFLauncher.onPluginEvent(KCFLauncher.java:215)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:220)
at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:96)
...
2020-07-11 12:26:36,465+1000 UpmAsynchronousTaskManager:thread-2 ERROR jturner 736x198x1 1uhj4pl 127.0.0.1 /rest/plugins/1.0/updates/all [c.k.j.p.keplercf.admin.KCFLauncher] You must manually copy the ksil_userpicker.jsp file into the correct directory (read the manual). Destination path: JIRA-HOME/atlassian-jira/secure/popups/ksil_userpicker.jsp